Talk Directly With The Maker

Questions about sizing, leather options or a custom piece? You can write to me directly here.

Every message is read and answered by me personally, the craftsman behind Roiberd Atelier.

Whether you need help choosing the right leather, confirming measurements, or refining the details of a custom wallet, watch strap or accessory, you are welcome to get in touch. Clear communication always leads to better pieces.

    Prefer direct email? You can also write directly at [email protected] Some clients prefer direct mail, both ways reach me personally. Typical response time is within 24-48 working hours.

    Frequently Asked Questions

    Everything you need to know about Roiberd Atelier
    Can you help me choose the right product?

    Yes. Whether you are considering a wallet, a watch strap or another leather accessory, you can get in touch for guidance. I will help you choose the most suitable option based on your needs and preferences.

    Can you help me choose the right leather?

    Of course. Different leathers offer different textures, flexibility and ageing characteristics. If you are unsure which one to choose, I can guide you based on how you plan to use the piece and the look you prefer.

    Are all products made by hand?

    Yes. Every piece is handcrafted individually using traditional leatherworking techniques. From cutting the leather to stitching and finishing, each step is carried out by hand.

    Do you offer fully custom pieces?

    Yes. In addition to the options available on each product page, it may be possible to create a fully custom piece depending on the design.

    If you have a specific idea in mind, feel free to get in touch and we can discuss the details.

    How long does production take?

    Each piece is made to order. Production time usually ranges between 3-5 weeks depending on workload and complexity. I always prioritize build quality over speed, and I will communicate the expected timeframe clearly.

    Do you ship internationally?

    Yes, worldwide shipping is available. Orders are shipped using reliable international couriers and tracking is always provided once dispatched.

    Shipping Information

    What if I am not sure about my requirements?

    That is perfectly fine. Many clients reach out before placing an order. You can describe what you are looking for, and I will guide you through the options step by step.

    Can you make straps for specific brands or models?

    In many cases, yes. Including watches with special lug shapes or adapter systems. Send me the exact model and I will confirm compatibility or propose a solution.

    What if I don’t know my wrist size?

    No problem. I can guide you through a simple measuring method using a tape or string. Proper strap length is important for comfort and balance, so it’s worth getting right.

    What happens after I send a message?

    You will receive a personal reply from me, not an automated system. I will review your request, ask any necessary clarifying questions, and guide you toward the best configuration or next step.