Talk Directly With The Maker

Questions about sizing, leather options or a custom strap idea? You can write to me directly here.

Every message is read and answered by me personally, the craftsman behind Roiberd Atelier.

Whether you need help choosing the right leather, confirming measurements, or defining a custom configuration, you are welcome to get in touch. Clear details always lead to better pieces.

    Prefer direct email? You can also write directly at [email protected] Some clients prefer direct mail, both ways reach me personally. Typical response time is within 24-48 working hours.

    Frequently Asked Questions

    Everything you need to know about Roiberd Atelier
    How do I know the correct strap size for my watch?

    You can measure the lug width of your watch (the distance between the lugs where the strap fits) in millimeters. Many watch brands publish this specification as well. If you are unsure, send me your watch model and I will confirm the correct size for you before production.

    See the Strap Size Guide

    Can you help me choose the right leather?

    Yes. If you tell me your watch model, how you plan to wear it (daily, dress, sport), and your color preferences, I can recommend the most suitable leather and configuration. Different leathers behave and age differently: guidance matters.

    Explore the Leather Guide

    Are all straps made by hand?

    Yes. Every strap is individually handcrafted by me from start to finish. Cutting, stitching and finishing are done manually using traditional leatherworking techniques. Never mass produced.

    See how a strap is made

    Do you offer fully custom straps?

    Yes. You can request custom configurations including leather, color, stitching, length and other construction details. If you are unsure about any parameter, I will guide you step by step before confirming the build.

    Custom Strap Options

    How long does production take?

    Each strap is made to order. Production time usually ranges between 3-5 weeks depending on workload and complexity. I always prioritize build quality over speed, and I will communicate the expected timeframe clearly.

    Do you ship internationally?

    Yes, worldwide shipping is available. Orders are shipped using reliable international couriers and tracking is always provided once dispatched.

    Shipping Information

    Are your straps reinforced internally?

    Yes. My straps include structural reinforcement such as Velodon to help prevent stretching and deformation over time. This is a hidden but important detail that improves long-term performance and comfort.

    Can you make straps for specific brands or models?

    In many cases, yes. Including watches with special lug shapes or adapter systems. Send me the exact model and I will confirm compatibility or propose a solution.

    What if I don’t know my wrist size?

    No problem. I can guide you through a simple measuring method using a tape or string. Proper strap length is important for comfort and balance, so it’s worth getting right.

    What happens after I send a message?

    You will receive a personal reply from me, not an automated system. I will review your request, ask any necessary clarifying questions, and guide you toward the best configuration or next step.